Fun Fantastic Customer Services
Telephone 0845 680 0854*
EXPATRIATE SALES +44 845 680 0854
*Lines Open Monday to Friday from 9am to 5pm
Order on-line anytime, 24 hours a day / 7 days a week
Fun Fantastic (UK) Limited
Click Here to E mail us sales@funfantastic.com or Fax us on 01189 762 187
WRITE TO US : Fun Fantastic (UK) Ltd Bridge House, Reading Road, Arborfield. RG2 9HU
Company Registered in England and Wales, Company Number 6110720 V.A.T. No. GB 899 4081 64 Registered Address, Belfry House, Bell Lane, Hertford, Hertfordshire United kingdom SG14 1BP
Introduction
Fun Fantastic (UK) Ltd is an on-line Swimming Pool Company that specialises in supplying Above Ground Garden Swimming Pools, In-ground Pools & Pool Kits of all shapes and sizes, along with Inflatable Spas, Pool Equipment, Accessories & Spares, Water Treatments and Chemicals.
Using our security encrypted shopping cart, both National and International Customers are able to browse our on-line catalogue and securely place orders themselves, 24 hours a day, 7 days a week. Orders are then processed and dispatched directly to our customers delivery destinations from either our own storage facilities, or from any one of our manufacturers/importers warehouses located up and down the country.
In addition to supplying our own Branded Range of Swimming Pool & Spa Water Treatment products, we are authorised on-line dealers for Plastica and Paramount Pool Products, we were also one of the first officially appointed Bestway Lay-Z-Spa Dealers in the United kingdom; so if you cannot find what you are looking for on our website, please kindly E mail us with your enquiry and we will be happy to reply by return and hopefully assist you further where we can.
N.B. (For all International/Expatriate Export Orders) Please contact us by E mail or Telephone prior to placing orders so we can quote bespoke delivery times/shipping costs, we will then send a bespoke link allowing you to easily place your orders securely on-line with all the relevant shipping costs included.
Privacy Policy
In accordance with the 1988 Data Protection Act, any information we collect about you will be accurate, up to date & stored securely. You may contact us at any time & request a copy of the information we hold, if you find any of the information to be incorrect or out of date we will amend / delete it immediately.
We may also use technology in the form of “cookies” to track visitor behaviour whilst browsing our website, cookies are stored on your computers browser and are used by us to identify you. You can adjust your browser settings to disable cookies if you do not want to share this information with us.
The information we collect about you includes your name, address, phone number, E mail address, credit / debit card details, all of this information is required so we can provide you with the best on-line buying experience such as confirming your order and contacting you regarding delivery etc. As a valued customer, we may from time to time inform you by way of E mail or letter of any promotions we are running, any new products that might interest you in the way of a news letter etc, if you would prefer to opt out of these exclusive offers and informative mailings you will be able to do so by following the quick and simple opt out instructions at the bottom of the mailer. We will never collect sensitive information about you, sell, share, or export your information with any other company or individual unless we have received your explicit consent to do so. We will however share your information with any Government or prosecuting authority if any of the details you submit are used fraudulently, inputting intentionally false information is fraud, we take card fraud very seriously as it effects the overall profitability of any business, card fraud is a crime punishable by heavy fines and jail time, we will aggressively use all the information we have available, wherever and whenever possible in obtaining a prosecution to the full extent of the law.
Complaints Procedure
We hope very much that you will never need to complain about the products and services you receive from Fun Fantastic. If you do feel that you have a reason for concern, please forward all correspondence including your contact numbers immediately to us quoting your order / invoice number in the subject bar, be sure to include a precise description of your concern, we will undertake to investigate your E mail and revert back within a timely manor. If you are still not satisfied that your concern has been handled in a fair way, then you may still be able to request that Safebuy, who strictly monitor the Web Code of Practice Scheme that we operate in accordance with, act as independent arbitrators and provide further mediation services to help resolve the matter.
